Responding to guests’ requests and desires is at the coronary heart of hospitality. However, a reactive tactic does not cut...
Guest
There’s an open secret amongst hoteliers: They love the ‘B’ in F&B. The ‘F’? Well, there’s another word that starts...
Barrier #1: Siloed Platforms Make a Disjoined Visitor JourneyWhat do you detect about the hypothetical visitor journey offered in the...
GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels...
Bernd: In the coming months, we prepare to extend our multi-property abilities even even more, by introducing multi-house configuration, reporting,...
The guest experience has turn into much more than just updates and fancy espresso makers in rooms. It’s develop into...
Visitor engagement is fundamental to the good results of a hotel. Without having it, you just cannot develop enjoyment close...